Frequently Asked Questions
You can find here some of the common questions regarding our services.
Our support includes unlimited website updates such as:
We will update your website page content (text content and image content). This includes the design of those specific pages you wanted to update. Just send us your text content and image you wanted to use.
If your website uses banners that need to be updated regularly.
Update headers and footers
If you wanted to add/delete information in your header and footer.
If you want to change color, font style, font size, rearrange image/text content placement in any part of your website.
Adding a new page
Our billing system will not automatically deduct upcoming payments. Instead, it will send an invoice to your account portal. You have the option to continue or discontinue the service you avail.
You can also request a cancellation of your services using your account portal.
You can create a ticket using your account portal or send it directly to the support email address.
When opening a ticket using your email, make sure to use the email address you used to register your account.
There is no limit, you can create/send multiple tickets.