Who We Are
We are a startup company that provides online services (support) to users with their website.
Our website address is: digitalmunchers.com
What personal data we collect and for which purposes
Our services require registration which may such as your name, birth date, email address, telephone number, and company name. We may use these data to communicate with you by providing you support, update of our product and services, promotional email which might interest you.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Our support primary communication is through email and chat. We also collect/store your email address or personal data through our chatbox or email.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Our contact forms will ask your personal data in order for us to communicate with you, in providing you support, promotional email or service updates.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
More about cookies: http://www.whatarecookies.com/
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not share your data with anyone. However, since we are using Analytics (a third-party platform) your data will be stored in their database.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
As long as you did not opt-out to our data privacy and you did not unsubscribe to our email we will continue communicating with you and continue doing good business with you.
We will also keep your data for as long as you are still our valued customer.
How do we protect your Personal Data
We use appropriate technical, administrative, and physical safeguards to protect the information collected through this website. We also train staff on how to safeguard your personal data. Unfortunately, no organization can guarantee the absolute security of information, especially information transmitted over the internet.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.